When your order has been shipped, you will receive an email with tracking information. If you have not received an email or SMS text message about your order shipping then it has not shipped.  Estimated processing and shipping times are displayed below:

We currently only offer standard shipping.

Standard shipping has an estimate processing time of 1-10 business days (Monday-Friday; weekends and holidays not included) depending on the items availability and stock. Shipping itself is typically between 2-5 business days (for orders within the United States).

Any purchase made past 6pm (EST) will began processing on the next business day.

Shipping and processing times for preorder items exceeds our normal time, please note that majority of our shoes are preorder items and can take 3-5 weeks to arrive. When an item is available for preorder is typically stated within their product description. 

If your order has exceeded the estimated processing and shipping times, please email thebaddiefactory@gmail.com stating the issue with the full name on the order as well as the order number.

To ensure that your package is delivered and you receive shipment within the time frame we advertise, please make sure your address is correct upon entering at checkout. If you live in a building or apartment please add your building and/or apartment number. We do not take responsibility for your incorrect information! If the package is returned non-deliverable we will typically issue a store credit in the form of an E-Gift Card for the net price of your item(s) minus the shipping charge. If you want your package reshipped there can be a wait.

We do not accept cancellations after 48 hours from purchase, store credit in the form of an e-gift card will be issued afterwards.

If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier (typically USPS) to address the issue directly with them. The Baddie Factory does not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Please note, that if your order includes multiple items and one (or more) of the items are out of stock or unavailable at the time to ship, we may ship the items that are available first and will wait to ship the remaining items or issue you store credit if the wait time is too long. 

 If your item is out of stock you will be given the option of a refund, exchange, or  store credit in the form of an E-Gift Card.

If your order is of high value we may request you submit proof of identity before we can ship your order. This is to prevent fraudulent and/or unauthorized purchases. Failure to comply can result in the cancellation of your order.

 When your order has been shipped, you will receive an email with tracking information. If you have not received an email or SMS text message about your order shipping then it has not shipped.  Estimated processing and shipping times are displayed below:

We currently only offer standard shipping.

Standard shipping has an estimate processing time of 1-10 business days (Monday-Friday; weekends and holidays not included) depending on the items availability and stock. Shipping itself is typically between 2-5 business days (for orders within the United States).

Any purchase made past 6pm (EST) will began processing on the next business day.

Shipping and processing times for preorder items exceeds our normal time, please note that majority of our shoes are preorder items and can take 3-5 weeks to arrive. When an item is available for preorder is typically stated within their product description. 

If your order has exceeded the estimated processing and shipping times, please email thebaddiefactory@gmail.com stating the issue with the full name on the order as well as the order number.

To ensure that your package is delivered and you receive shipment within the time frame we advertise, please make sure your address is correct upon entering at checkout. If you live in a building or apartment please add your building and/or apartment number. We do not take responsibility for your incorrect information! If the package is returned non-deliverable we will typically issue a store credit in the form of an E-Gift Card for the net price of your item(s) minus the shipping charge. If you want your package reshipped there can be a wait.

We do not accept cancellations after 48 hours from purchase, store credit in the form of an e-gift card will be issued afterwards.

If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier (typically USPS) to address the issue directly with them. The Baddie Factory does not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Please note, that if your order includes multiple items and one (or more) of the items are out of stock or unavailable at the time to ship, we may ship the items that are available first and will wait to ship the remaining items or issue you store credit if the wait time is too long. 

 If your item is out of stock you will be given the option of a refund, exchange, or  store credit in the form of an E-Gift Card.

If your order is of high value we may request you submit proof of identity before we can ship your order. This is to prevent fraudulent and/or unauthorized purchases. Failure to comply can result in the cancellation of your order.